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Rules of Usage

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Last updated on 27 July 2025

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PLEASE READ THE TERMS OF THIS POLICY CAREFULLY BEFORE USE

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1. Definitions

 

  • Affiliates 

    • ​Means any entity, person, director, employee, officer, agent, representative, contractor or sub-contractor working with Fusionpay to provide the Services or to Maintain the Platforms.

  • Platforms

    • Has its meaning ascribed to it in clause 2.1.​

  • Services

    • ​Has its meaning ascribed to it in clause 10.1

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2. What's in these terms?

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  • These terms of use govern your use and access to our Services, including our Platforms(s), our website (which contains or is part of https://www.myfusionpay.com/), our application(s), our application programming interfaces (APIs), our notifications and any information or our content appearing therein (collective, our “Platforms”). 

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  • These terms of use sets out the Terms and Conditions that apply when you use our Platforms, upload content to our Platforms, make contact with other users on our Platforms, link to our Platforms, or interact with our Platforms in any other way.

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3. Who we are and how to contact us

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  • Our Platforms is operated by MY FUSION INTERNATIONAL PTE. LTD. (UEN No. 202520269G) of 2 HAVELOCK RD #07-22 SINGAPORE 059763 (“We” or “Us” or “Our” or “Fusionpay”) for the purposes of providing the Services. 

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  • Fusionpay is solely a software interface designed to simplify Web3 experiences by connecting digital wallets with the broader global ecosystem. Fusionpay does not process, handle, or control any transactions or digital assets. While it provides a technological interface for accessing Web3 services through a non-custodial approach, Fusionpay makes no guarantees regarding the success, security, or reliability of any transactions. Users maintain complete control over their assets and bear full responsibility for all risks associated with using blockchain technology, digital assets, and any third-party services accessed through our interface.

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  • Fusionpay is explicitly NOT a payment service provider and is not regulated under the Payment Services Act 2019 (Act 2 of 2019) or by the Monetary Authority of Singapore (MAS). Fusionpay is exclusively a software company providing a technology interface that connects users' digital wallets with the wider Web3 ecosystem. Fusionpay does not and will not: (i) store, hold, or custody any user funds; (ii) issue or create tokens; (iii) provide financial advice or recommendations; (iv) process or execute payments; (v) operate as a cryptocurrency exchange; or (vi) directly offer any financial or payment services. Users explicitly acknowledge and agree that they are solely responsible for all transactions, decisions, and activities conducted through their digital wallets, and that Fusionpay's role is strictly limited to providing software interface services.

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  • To contact us regarding these terms of use, please email Us at support@myfusionpay.com or telephone our customer Service line on +65 8756 7226 (WhatsApp).

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4. By using our Platforms, you accept these terms

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  • By clicking “I agree” or using any of our Platforms, you agree to these terms regardless of who you are. If you are using any of our Platforms on behalf of any entity, you agree that you are a authorised representative or agent of the entity.

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5. We may make changes to the terms of this policy

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  • We may amend these terms from time to time. Every time you wish to use our Platforms, please check these terms to ensure you understand the terms that apply at that time. It is recommended that you inform us or seek independent legal advice should you be unsure of your rights. If we make material changes to the terms of use, we will endeavour to either inform you or post a notification on any of our Platforms. By continuing to use our Platform and our Services after the changes come into effect means that you agree to be bound by the revised or amended terms of use.

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6. Your account 

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  • In order to use our Platforms or access any of our Services, you must register and maintain an account with us. You: 

    • must provide true, accurate and up to date information about yourself to us;

    • agree that you will be responsible for all activities conducted through, on or via your account;

    • must keep your account information (including your password and other login details) confidential and secure; and 

    • must not provide any third party with access to your account. If you know or suspect any unauthorised access to or use of your account, you must promptly notify us at +65 8756 7226 (WhatsApp).

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  • We have the right to revoke your right to access your account and disable your account at any time, at our sole and absolute discretion, with or without cause, and without any notice or liability to you. This includes, but is not limited to, cases where we suspect that you have breached any terms of this Agreement or the Privacy Policy, engaged in any misuse or misconduct, violated any applicable laws or regulations, or where we believe such action is necessary to protect our Platform, other users, or our legitimate interests. 

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7. Using our Platforms

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  • This section applies to you if you are using our Platforms or Services. 

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  • By using our Platforms and/or Services, you agree that: -

    • If you are representing an entity, you are fully authorised to represent such entity;

    • you are of legal age and capacity;

    • you will at all time, maintain and comply with all laws and regulations of Singapore;

    • you will not use our Platform for any unlawful or unauthorised purposes;

    • we are a 3rd party platform and in no way involved with any transactions between your wallet and any other platforms or applications;

    • all information provided by you to our website is accurate, correct, true and up to date; and

    • you are fully responsible for all transactions conducted by you on our Platform.

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  • ​You agree to hold harmless and fully indemnify Fusionpay, its Affiliates, directors, officers, employees, and agents against any and all losses, damages, claims, costs, disbursements, expenses (including all legal fees and costs on a full indemnity basis), fines, penalties, and regulatory actions arising from or in connection with: (i) any breach of our terms of use, (ii) any misuse or misconduct via our Platforms, (iii) any misrepresentation by you, (iv) any violation of applicable laws or regulations through your use of our Platform, (v) any unauthorised access to your account, or (vi) any transactions or activities conducted through your digital wallet while using our Platform. In particular, you agree that: -

    • Fusionpay or its Affiliates will not be responsible for any claims, damages, losses, negligence, fraud, costs and expenses arising from your use of Our Platforms; and

    • To the fullest extent permitted by law, Fusionpay or its affiliates are not liable to you or your clients or any other persons for any loss of data, business, opportunities, reputation, profits, clients or revenue.

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8. General use of our content

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  • This clause applies to your access and use of our Platforms and its associated Platforms, APIs, applications button, widgets, SMS and e-mail notifications as well as any information, text, graphics, photos or other materials uploaded, downloaded or appearing on our Platforms (collectively referred to as the “Content”). 

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  • You represent and warrant that you will not do any of the following while accessing or using our Content: (a) license, sublicense, sell, resell, transfer, assign or otherwise commercially exploit or make available to any third party the Content in any way; (b) modify or make derivative works based on the Content, or reverse engineer or access the underlying software for any reason; (c) access or search, or attempt to access or search, the Content by any means (automated or otherwise) other than through the currently available, published interface which is provided by us; (d) interfere with or disrupt the Content or the servers or networks providing the Content; or (e) perform any action with the intent of introducing to the Content any software viruses, worms, Trojan horses or other harmful computer code, files, scripts, agents or programs.

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  • You shall ensure that you use the Content in accordance with all applicable law. You are responsible for making all arrangements necessary for you to have access to the Content. You are also responsible for ensuring that all persons who access the Content through your internet connection are aware of these Terms of Service, our Data Protection Policy as well as applicable law, and that they comply with them.

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  • Further, you may not use our Platforms:

    • In any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.

    • For the purpose of harming or attempting to harm minors in any way.

    • To bully, insult, intimidate or humiliate any person.

    • To send, knowingly receive, upload, download, use or re-use any material which does not comply with our Content Standards.

    • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).

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9. Our Proprietary System and Services

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  • We may from time to time provide various services on our Platforms (which may or may not be paid services), including, without limitation:

    • Chat rooms.

    • Bulletin boards.

    • Customer Service interfaces.

    • Our proprietary CRM Systems.

    • Our proprietary software and systems. 

    • Any other services that We may introduce from time to time. 

( the  “Services” )​

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  • By paying our fees or being a client of a fee-paying customer, we grant you a limited, personal, worldwide, royalty-free, non-assignable, non-transferrable, non-sub-licensable, non-exclusive and revocable licence to access and use our Platform and the Services, including any software or application as part of the Services we offer. This licence is for the sole purpose of enabling you to use and enjoy the benefit of our Platform as provided by us and in the manner as permitted by these terms. We reserve the right to terminate or suspend this license immediately, with or without notice, for any violation of these terms or for any other reason at our sole discretion;

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  • Save for information input by you in connection with the use of our Services or any other authorised purposes, you cannot copy, modify, distribute, sell, lease, loan or trade any access to the Platforms or any data or information on it;

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  • We may provide some of more elements of the Services through third party service providers;

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  • We may release Products, Services, functionalities or features that we are still testing and evaluating;

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  • We may from time to time change or discontinue any of the Products or Services we offer (including any modification of the Platforms), or add or remove functionalities or features, and we may suspend or stop certain Products, Services, functionalities or features altogether. If we discontinue certain Products, Services, functionalities or features, we will give you advance notice where reasonably possible.

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  • While we implement reasonable security measures, we make no warranties or guarantees regarding the security of our Platforms and/or Services. You acknowledge and accept that a third parties may illegally or unlawfully interfere with or hack the Platform and/or Services, and that Fusionpay shall not be liable for any losses, damages, or consequences resulting from such security breaches or unauthorised access. Users are responsible for implementing their own security measures and safeguards when using our Platform.

 

  • We make no guarantees regarding the availability, operation, or accessibility of our Platforms. The Platform may be interrupted, suspended, or terminated at any time for any reason, including but not limited to maintenance, repairs, upgrades, network or equipment failures, or circumstances beyond our reasonable control. Fusionpay shall not be liable for any losses, damages, or claims arising from such interruptions or unavailability.

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  • We reserve the right to modify, suspend, or discontinue any part of the Platforms at our sole discretion, including changes that may materially reduce functionality provided via your  Subscription Terms. We retain the right to store, use, or delete any data stored with us after your Subscription Term ends, in accordance with applicable laws and our data retention policies, without any liability to you.

 

  • You are responsible for configuring your information technology, computer programmes and platform or system in order to access our Platform. We do not guarantee that our Platforms will be free from bugs or viruses.

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  • You cannot use the Platforms for any unauthorised, unlawful or fraudulent means for the purpose of harming others, to send, knowingly receive, upload, download, use or re-use any material. To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation.

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  • Where we do provide any Services on Our Platforms, we will provide clear information to you about the kind of Service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).

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  • While we may assess potential risks associated with third-party use of Services provided on our Platforms, you acknowledge that we make no guarantees regarding such assessments or our moderation decisions. Any moderation measures we implement are purely discretionary, and we shall not be liable for any consequences arising from our moderation decisions or the actions of third parties. However, we are under no obligation to oversee, monitor or moderate any Services we provide on our Platforms, and we expressly exclude our liability for any loss or damage arising from the use of any interactive Service by a user in contravention of our content standards, whether the Service is moderated or not.

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10. Content standards

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  • These content standards apply to any and all material which you contribute to our Platforms (“Contribution”), and to any interactive Services associated with it (“Content Standards”).

 

  • The Content Standards must be complied with in spirit as well as to the letter. The standards apply to each part of any Contribution as well as to its whole.

 

  • We will determine, in our sole and absolute discretion, whether a Contribution breaches the Content Standards, and our decision shall be final and binding. We reserve the right to take any action we deem appropriate in response to such breaches, without prior notice or liability.

 

  • A Contribution must:

    • Be accurate (where it states facts).

    • Be genuinely held (where it states opinions).

    • Comply with the law applicable in Singapore, including but not limited to Protection from Online Falsehoods and Manipulation Act 2019 (POFMA).

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  • A Contribution must not:

    • Be defamatory of any person.

    • Be obscene, offensive, hateful or inflammatory.

    • Bully, insult, intimidate or humiliate.

    • Promote sexually explicit material.

    • Include child sexual abuse material.

    • Promote violence.

    • Promote discrimination based on race, sex, religion, nationality, or disability.

    • Infringe any copyright, database right or trade mark of any other person.

    • Be likely to deceive any person.

    • Breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence.

    • Promote any illegal activity.

    • Be in contempt of court.

    • Be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience or needless anxiety.

    • Be likely to harass, upset, embarrass, alarm or annoy any other person.

    • Impersonate any person, or misrepresent your identity or affiliation with any person.

    • Give the impression that the Contribution emanates from another entity or Us, if this is not the case.

    • Advocate, promote, incite any party to commit, or assist any unlawful or criminal act such as (by way of example only) copyright infringement or computer misuse.

    • Contain a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation or instigation of acts of terrorism.

    • Contain any advertising or promote any Services or web links to other Platforms.

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11. Breach of this policy

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  • When we determine, in our sole discretion, that a breach of this acceptable use policy has occurred or is likely to occur, we may take any action we deem appropriate, including immediate suspension or termination of the software services and Platform access, without prior notice or liability to you. You acknowledge and agree that we are solely a software service provider, and our determination of a breach shall be final and binding, and you waive any right to challenge such determination.

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  • To the fullest extent permitted by law, We, being solely a software service provider, and our affiliated entities, directors, officers, employees, agents and representatives expressly disclaim any and all liabilities, whether direct, indirect, special, consequential or otherwise, in connection with or arising out of your use of the Platforms, including but not limited to any payment processing, financial transactions, or regulated activities conducted through the Platforms as follows:-

    • we provide the Platform and any Products or Services we offer on an “as is” and “as available” basis, and your access to or use of our Platform is at your own risk;

    • we give no assurance, representation or warranty of any kind (whether express or implied) about the Platform and any Products or Services we provide;

    • we do not guarantee that the information or content you find on the Platform is always accurate, truthful, complete and up-to-date;

    • we expressly disclaim all warranties and representations (for example, warranties of merchantability, fitness for a particular purpose, and non-infringement);

    • we are not responsible for any delay, disruption, unavailability, or malfunction in our Platform or any defect, viruses, bugs, errors, or security breaches, regardless of cause or whether or not we have been advised of the possibility of such damages; and

    • we are not responsible for the conduct of or any content or information submitted or posted by any user of the Platform (whether online or offline).

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  • Failure to comply with these terms of use constitutes a material breach of the terms under which you are permitted to use our Platform, and may result in our taking all or any of the following actions:

    • Immediate, temporary or permanent withdrawal of your right to use our Platforms.

    • Immediate, temporary or permanent removal of any Contribution uploaded by you to our Platforms.

    • Issue of a warning to you.

    • Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.

    • We reserve the right to take further legal action against you in accordance with applicable laws.

    • Disclosure of such information to law enforcement authorities as we reasonably determine is necessary or as required by applicable laws, including the Personal Data Protection Act 2012 of Singapore.

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  • We exclude our liability for all actions or omissions we may take or fail to take in response to breaches of this acceptable use policy. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate, including immediate termination of services without prior notice. Our failure to act in any particular instance does not constitute a waiver of our rights to act in similar future circumstances.

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  • You acknowledge that Fusionpay is solely a software service provider and not a licensed payment or financial institution. You agree to hold Fusionpay, its Affiliates, and their respective directors, officers, employees, agents and representatives harmless and indemnify them against any and all losses, damages (including direct, indirect, special, and consequential damages), claims, costs, disbursements, expenses (including all legal fees and costs on a full indemnity basis), regulatory fines, penalties, and any other liabilities whatsoever arising from or in connection with: (i) any breach of these terms of use; (ii) any misuse or misconduct via our Platforms; (iii) any violation of applicable laws or third-party rights; (iv) any content or information you submit or transmit through our Platforms; (v) any payment processing or financial transactions conducted through our Platforms; or (vi) any assumption or misunderstanding that Fusionpay is a licensed payment or financial institution

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12. Governing law

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  • The terms of this policy, its subject matter and its formation are governed by Singapore law. You and Us both agree or are deemed to have agreed that the Singapore courts will have exclusive jurisdiction.

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FUSIONPAY
Terms of Use Agreement

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